Delivery & Returns

Making & delivery times

All of our products are handmade, so the manufacturing and delivery time will depend on each product. Most of the items can be ready in 1 to 3 weeks, but more elaborate items can take 5 weeks. 

If you need a product for a specific date, contact us to see if we can make it ready for you.

Clothes and accessories are shipped in discreet bubble packs. 

We ship our products with free standard DHL: To the EU, Switzerland and UK it will be about 3-5 working days.Outside the EU like USA, between 5-8 working days, but it depends on the country of destination, countries like Australia or Canada can take between 3-6 weeks. 

If you want a shipment with tracking, you can select it in the cart page with an additional cost. 

For EU countries it costs 12€ extra.For Switzerland and UK 15€ extra. For the rest of the world 45€ extra.

returns

Our products are made to order exclusively for you, so returns are not possible.

If you are not happy with the garment for any reason, please contact us and we will find a solution.

If you have any question about the sizes, you can also write us an email.

If an exchange is accepted, the customer will be responsible for the new shipping costs and possible duties and taxes.

Cancellations are accepted only 24h after the order and online payment.

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